Last updated: October 6, 2025
Thank you for visiting and shopping at www.onejase.com. The following are the terms and conditions that constitute our Shipping Policy.
1. Order Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
2. Shipping Rates & Delivery Estimates
We offer free shipping on all orders within the United States.
- Processing time: 1-2 business days.
- Shipping time: 2-6 business days after processing.
Delivery delays can occasionally occur.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
4. Customs, Duties, and Taxes
OneJase, LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). This section mainly applies to any potential international shipments.
5. Damages
OneJase, LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
6. International Shipping
We currently only ship within the United States.
If you have any questions, please contact us at [email protected].